A satisfied customer is the best business strategy of all. Learn the secrets of customer service and
enhance positive experiences in your business.
 

R. Mendez, J. Salas, M. Bindrup, F. Stockett 2021, Customer Service Secrets | SBEP Operations Class, Extension, University of Nevada, Reno, YouTube Channel

Extension Associated Contacts

Mike Bindrup
Mike Bindrup
Reyna Mendez
Reyna Mendez
 

Also of Interest:

 
Bakery sign that says coffee bar and sandwiches with Mike Bindrup
What's an Income Statement? | SBEP Finance Quick Tip
In this short video, we'll answer the question: what's an income statement?
 M. Bindrup, J. Salas, R. Mendez, F. Stockett, M. Davis 2021, Extension, University of Nevada, Reno
Computer with several graphs and charts with Mike Bindrup
All About Financial Statements | SBEP Finance Quick Tip
This video is about all of the financial statements. There are 3 financial statements: the income statement, the balance sheet, and the statement of cash flow.
 M. Bindrup, Juan Salas, Reyna Mendez, Farrah Stockett, Michelle Davis 2021, Extension, University of Nevada, Reno
Several guitars of different colors with Mike Bindrup
What's an EIN Number? | SBEP Startup Quick Tip
The Employer Identification Number, or EIN, is required by the IRS for most businesses. In this short video, we'll discuss: what a EIN number is, how to apply for one, and if you need one for your small business.
M. Bindrup, J. Salas, R. Mendez, F. Stockett 2021, Extension, University of Nevada, Reno
Stack of start up books and Juan Salas
¡Conoce a Nevada Business Hub! | SBEP Management Town Hall
Nuestros invitados de "Nevada Business Hub" nos comentan sobre los servicios gratuitos para empresarios sobre prestamos, contratación, desarrollo de talento, reclutamiento, despidos y entrenamiento. También actualizaciones del SBA.
 J. Salas, R. Mendez, M. Bindrup, F. Stockett 2021, Extension, University of Nevada, Reno
Sample business license and Juan Salas
¿Cómo pagarse en un Sole Proprietorship? | SBEP Finance Guide
Empezar un negocio como "Sole Proprietorship" es muy común por que es fácil y prácticamente automático, pero muchos emprendedores no saben como pagarse como dueño. En este video te explicamos como hacerlo y los puntos importantes a considerar. Este video es del Small Business...
 J. Salas, R. Mendez, M. Bindrup, F. Stockett, M. Davis 2021, Extension, University of Nevada, Reno
 

Associated Programs

Reyna Teaching a Class

Small Business Education Program

The Small Business Education Program aims to instruct small business owners about fundamental business concepts while providing access and direction to informational resources. Small business owners, at any stage of development, can benefit from educational opportunities and awareness of all business network resources. This is where the Small Business Education Program, with its workshops and relationships with Nevada business programs, steps in to act as a guide.