Feedback from the Facility Administrator
Schedule a meeting with the facility administrator to discuss options to help the facility achieve its primary goals.
Action Steps
Develop a detailed action plan that includes specific tasks for both the agency and the facility. Assign timelines to each task to ensure clear responsibilities and measurable progress.
Before Agency Tour
Request an agency tour and thoroughly review the entire environmental assessment guide beforehand for ease of use. Familiarize yourself with the sections (by color) and questions to ensure you are prepared with the necessary information to assess the facility’s needs and potential improvements.
During the Agency Tour
Complete the environmental assessment guide while participating in the guided tour. Inform the tour guide that you will be jotting down some notes. Keep the engagement informal and conversational with your guide while still collecting important data outlined in the guide.
Since the tour guide leads the tour, responses to questions may not follow the order in the guide. Adapt to the flow of the tour as necessary. It is recommended to conduct the environmental guide with a partner. This ensures all important information is captured, and you can compare and debrief immediately after the tour.
Questions and Probes
The numbered questions represent the main areas of focus (some questions may not be applicable depending on the setting). Use probing questions to gather more detailed information. You do not need to ask every probing question. If a question or probe that isn’t in the guide leads to important insights, make sure to document it in the notes section.
