1. As visitors approach the Extension office site they:
    • find the building easily – visible signage
    • find the building open during the lunch hour
    • identify Extension as a professional organization by appropriate signage which is visible day and night
    • find a parking space
    • see well-cared-for landscaping
  2. At entrances visitors:
    • find the hours of operation for the building
    • find directions to each office
    • find directions to meeting rooms
    • find directions to restrooms
    • find directions to handicap facilities
    • know when and where events are scheduled
    • know where to go for information
  3. Throughout the building visitors:
    • see the mission of Extension
    • see information about program accomplishments through bulletin boards with news clippings, display of awards, etc.
    • learn about coming events
    • see evidence of diversity in staffing and participation
    • enjoy clean, orderly facilities that are in good repair
    • see neat, orderly desks and offices without excessive knickknacks
    • observe indicators that we practice what we preach: healthy plants, nutritious snacks, recycling
  4. In the reception area visitors find
    • the reception area close to the main entrance
    • clues to what is available: i.e., a catalog of available publications
    • fact sheets and bulletins
    • accessible and filled information racks
    • consistent information in all publications
    • loan-out materials in working order, with neat, clean packaging
    • available and pleasant staff with a positive attitude and a professional appearance
    • staff alerted to people coming in for specific materials promised by faculty or staff
Extension 2006, Office Image Goals, Extension

If you need more information.

Please contact Extension's Communication Team for assistance.