- As visitors approach the Extension office site they:
- find the building easily – visible signage
- find the building open during the lunch hour
- identify Extension as a professional organization by appropriate signage which is visible day and night
- find a parking space
- see well-cared-for landscaping
- At entrances visitors:
- find the hours of operation for the building
- find directions to each office
- find directions to meeting rooms
- find directions to restrooms
- find directions to handicap facilities
- know when and where events are scheduled
- know where to go for information
- Throughout the building visitors:
- see the mission of Extension
- see information about program accomplishments through bulletin boards with news clippings, display of awards, etc.
- learn about coming events
- see evidence of diversity in staffing and participation
- enjoy clean, orderly facilities that are in good repair
- see neat, orderly desks and offices without excessive knickknacks
- observe indicators that we practice what we preach: healthy plants, nutritious snacks, recycling
- In the reception area visitors find
- the reception area close to the main entrance
- clues to what is available: i.e., a catalog of available publications
- fact sheets and bulletins
- accessible and filled information racks
- consistent information in all publications
- loan-out materials in working order, with neat, clean packaging
- available and pleasant staff with a positive attitude and a professional appearance
- staff alerted to people coming in for specific materials promised by faculty or staff
Extension
2006,
Office Image Goals,
Extension
