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Lady looking at menu and lady writing down an order
Customer Service Secrets | SBEP Operations Class
A satisfied customer is the best business strategy of all. Learn the secrets of customer service and enhance positive experiences in your business.
 R. Mendez, J. Salas, M. Bindrup, F. Stockett 2021, Extension, University of Nevada, Reno, YouTube Channel
Facebook buttons and like hands with Reyna Mendez
Do I Need an LLC for My Business? | SBEP Operations Town Hall
Kevin Johnson J.D. helps us learn all about LLCS—limited liability companies—and how they can benefit your small business. Alfredo Cedeño also joins us for more SBA loan program updates.
 J. Salas, R. Mendez, M. Bindrup, F. Stockett 2021, Extension, University of Nevdad, Reno
Lady holding a POS terminal and someone using a phone to pay with Mike Bindrup
Going Cashless in Your Business | SBEP Operations Class
Take advantage of electronic payments for your small business. In this class, you will learn about different payment app options, best practices to organize cashless accounting, and more.
M. Bindrup, J. Salas, R. Mendez, F. Stockett 2022, Extension, University of Nevada, Reno, YouTube Channel
Typewriter with paper saying Copyright Claims with Mike Bindrup
Intellectual Property Basics | SBEP Operations Class
Your creation deserves protection. In this class, you will learn about concepts to protect your intangible assets.
 J. Salas, R. Mendez, M. Bindrup, F. Stockett 2021, Extension, University of Nevada, Reno
Beach with palm trees and white sands with Reyna Mendez
Want to Take a Vacation from Your Business? | SBEP Operations Class
Small business owners are notorious for not taking vacations. because they are probably missing procedures in their business. What can you do to take time off and keep your small business thriving? Learn how to set up successful procedures for your business!
 J. Salas, R. Mendez, M. Bindrup, F. Stockett 2021, Extension, University of Nevada, Reno
Clothing store with Reyna Mendez
Why Small Businesses Need to Practice Quality Control | SBEP Operations Class
Learn the importance of developing and implementing a quality control process for your small business.
 R. Mendez, J. Salas, M. Bindrup, F. Stockett 2021, Extension, University of Nevada, Reno, YouTube Channel

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